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Terms and Conditions

TheGoodSite.co — A service of The AI Shop

Last Updated: May 11, 2026 · Effective Date: May 11, 2026

These Terms and Conditions govern your use of the TheGoodSite.co website and your engagement with our services. For actual project engagements, the binding agreement is the fully executed Master Service Agreement (MSA) and Statement of Work (SOW). These Terms supplement — but do not replace — the MSA and SOW.

This document is not legal advice. Consult independent legal counsel for matters specific to your situation.

1. Acceptance of Terms

By accessing or using the TheGoodSite.co website (the “Site”) or by engaging The AI Shop for services, you (“Client” or “you”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, do not use the Site or engage our services.

These Terms are between you and The AI Shop, a California corporation operating under the brand name TheGoodSite.co (“Company,” “we,” “us,” or “our”).

2. About TheGoodSite.co

TheGoodSite.co is a service of The AI Shop. We specialize in AI-ready website design and development, built on Next.js and Vercel, with ongoing Monthly Care plans for small businesses.

Contact

Michael Hunter — [email protected]

Brant Hindman — [email protected]

930 Via Mil Cumbres, Unit 57, Solana Beach, CA 92075

3. Site Audit Tool

The Site offers a complimentary audit tool that uses Google PageSpeed Insights to evaluate publicly accessible websites. By submitting a URL, you confirm that you are authorized to request an analysis of that website. Results are provided for informational purposes only and do not constitute a guarantee of performance, security, or compliance. Company makes no warranty regarding the accuracy, completeness, or fitness for any purpose of audit results.

4. Client Portal

Access to the Client Command Center portal requires authorized credentials and is governed by your executed service agreement with The AI Shop. Portal use is subject to these Terms and any separate portal terms presented at login. Company may suspend portal access for non-payment or breach of any executed agreement.

5. Website Use

5.1 Permitted Use

You may use the Site to learn about our services, review portfolio work, and initiate contact. You agree not to: (a) use the Site for any unlawful purpose; (b) attempt to gain unauthorized access to any systems; (c) scrape, copy, or republish Site content without our written consent; or (d) submit false or misleading information through any contact form.

5.2 No Reliance on Site Content

Content on the Site, including pricing estimates, service descriptions, timelines, and examples, is for informational purposes only. It does not constitute a binding offer, representation, or warranty. All binding terms are set exclusively in executed contracts as described in Section 6.

5.3 Third-Party Links

The Site may contain links to third-party websites. We do not endorse and are not responsible for any third-party content, products, or services.

6. Proposals and Contract Formation

6.1 Proposals Are Not Contracts

Any Proposal, estimate, quote, or summary we send you is for discussion purposes only. A Proposal does not constitute a binding contract, offer, or commitment to deliver services at any stated price or timeline. No contract of any kind is formed by a Proposal alone, or in combination with any email, verbal communication, or deposit payment.

6.2 Binding Agreement Requires MSA + SOW

The only binding agreement is the fully executed The AI Shop Master Service Agreement (“MSA”) and applicable Statement of Work (“SOW”), each signed by authorized representatives of both parties. No services will begin, no deposit will be invoiced, and no build schedule slot will be reserved until both documents are fully executed.

6.3 No Pre-Contract Payments

Company will not accept, process, or retain any payment tendered before the MSA and SOW are fully executed. Any payment received before execution will be returned.

6.4 Price Confirmation

Prices, scope, and timelines in any Proposal are estimates subject to change. The binding payment amounts are those set exclusively in the executed SOW, which must have all dollar fields populated before signature. A signed SOW with blank payment fields is not an executed SOW.

7. Services

7.1 Scope

Services are described in each executed SOW and may include: custom website design and development (Next.js / React / Vercel), AI site audit and audience analysis, AI-assisted copywriting, SEO foundations, Google Analytics 4 setup, contact / lead capture forms, and Monthly Care maintenance plans.

7.2 Standard of Performance

We deliver all websites with: (a) responsive design tested at mobile (375px+), tablet (768px+), and desktop (1280px+); (b) Google PageSpeed Insights score of 70+ on mobile; (c) compatibility with current and immediately prior major releases of Chrome, Safari, Firefox, and Edge; (d) WCAG 2.1 Level A accessibility compliance; (e) security headers (HSTS, CSP, X-Frame-Options, Referrer-Policy, Permissions-Policy); and (f) SEO metadata on all public pages.

7.3 Change Orders

Changes to agreed project scope require a written change order signed by both parties. We will quote any requested change within three (3) business days of the request. Additional revisions beyond the single consolidated round included in the SOW are billed at $250/hour.

7.4 Timeline

The project start date (and 30-day build clock) begins only after Company confirms in writing receipt of all required materials listed in the SOW and the deposit has been received. Timelines extend day-for-day for Client delays in providing required materials.

7.5 Not Included (Change Order Required)

Unless expressly listed in the SOW, the following are excluded: content migration, e-commerce / payment processing, LMS, photography, video, custom illustration, logo design, ongoing SEO campaigns, paid advertising, email marketing, and third-party integrations not listed.

8. AI Content

8.1 AI-Assisted Deliverables

Where a SOW includes AI-assisted copywriting or AI site audit services: (a) AI-generated content without sufficient human authorship may not be independently copyrightable under current U.S. law; (b) Company incorporates human editorial review of AI outputs; (c) Client is strongly encouraged to review, edit, and substantially adapt all AI-generated content before publication to ensure adequate human authorship and factual accuracy; and (d) Client's approval of AI-generated content constitutes Client's acceptance of that content.

8.2 No Warranty on AI Outputs

Company does not warrant that AI-generated content is free from third-party IP claims arising from AI training data. Client bears responsibility for any third-party claims arising from content Client approves and publishes without material human editing.

8.3 AI System Actions

Actions taken by Company's AI systems (automated recommendations, content generation, scheduling) are treated as automated processing outputs, not intentional acts of Company, unless Company had actual knowledge of a specific defect and failed to correct it within a commercially reasonable time after written notice.

9. Payment

9.1 Fee Structure

Project fees are split 25% deposit (due upon SOW execution) and 75% final payment (due before go-live). Monthly Care fees are billed on the same calendar date each month.

9.2 Late Payment

Invoices unpaid thirty (30) calendar days past the due date accrue interest at 1.5% per month (18% annually), or the maximum rate permitted by applicable law, whichever is less.

9.3 Suspension for Non-Payment

Company may suspend services for non-payment after thirty (30) calendar days past the due date, upon five (5) business days' prior written notice.

9.4 Taxes

Fees are exclusive of all applicable taxes. Client is responsible for all applicable sales, use, and similar taxes.

10. Monthly Care Plan — Automatic Renewal

Automatic Renewal Disclosure — California Bus. & Prof. Code §§17600–17606

Monthly Care Plans are subscription services that automatically renew every month until you cancel. California law requires the following disclosures:

Subscription Prices (recurring charges):

  • Basic Care Plan: $250.00 per month
  • Premium Care Plan: $500.00 per month

Rate changes require 60 days' written notice and your affirmative written acceptance before taking effect.

Renewal Period: Your subscription renews automatically every month on the same date each month. You will be charged the monthly rate to the payment method on file on each renewal date without further notice.

How to Cancel:

  • If subscribed via executed SOW: cancel via email to the address in your SOW, with 30 days' written notice
  • If subscribed via Client Command Center portal: cancel through the portal, with 30 days' written notice

Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

Continuation Until Canceled: Your subscription will continue and you will be charged each month until you affirmatively cancel.

Your affirmative consent is required before any Care Plan charge is processed. Consent is provided in the executed SOW or through the portal's acknowledgment flow — not by reviewing this website alone.

11. Intellectual Property

11.1 Your Materials

You retain all rights in content, brand assets, and materials you provide to us. You grant us a limited license to use your materials solely to perform the agreed services.

11.2 Deliverables — Assignment on Full Payment

Upon receipt of full and final payment, Company assigns to Client all ownership rights in the Deliverables specified in the applicable SOW, including the website codebase, design files, and configuration documentation. Until full payment is received, Company retains a purchase money security interest in all Deliverables.

11.3 Provider IP

Company retains all right, title, and interest in its pre-existing tools, frameworks, AI methodologies, NanoClaw agent infrastructure, proprietary AI prompts, and system designs (“Provider IP”), whether or not incorporated into Deliverables. Nothing in these Terms transfers ownership of Provider IP to Client.

11.4 License to Provider IP

Upon full payment, Company grants Client a perpetual, irrevocable, non-exclusive license to use Provider IP incorporated into or necessary for the operation of Client's Deliverables, solely for Client's internal business purposes. Client may not resell, distribute, or create standalone derivative works of Provider IP.

11.5 Portfolio Use

Company may reference the Client relationship and general nature of the engagement in our portfolio and marketing materials unless you provide written notice to opt out.

12. No Guarantee of Results

Company does not warrant or guarantee specific business outcomes, including revenue, lead volume, search engine rankings, conversion rates, or any other metric. Business results depend on many factors beyond Company's control. Search engine rankings and organic traffic may fluctuate following a site launch or migration — this is a normal, expected effect and is not a breach of any agreement.

13. Third-Party Services

Company is not responsible for outages, data loss, security incidents, or service disruptions caused by third-party platforms, including but not limited to Google, Stripe, Slack, Vercel, Supabase, and n8n. Fees charged by third-party services are not included in project or care plan fees.

14. Site Transition

When a new site replaces an existing site: Client is solely responsible for backing up their existing website, database, and all associated data before launch. Company will not proceed with the DNS cutover until Client has confirmed in writing that a complete backup has been made. Company is not responsible for preserving, archiving, migrating, or restoring the prior site or its content after the DNS cutover following Client's written backup confirmation.

15. Limitation of Liability

15.1 Liability Cap

Company's total aggregate liability for any and all claims arising out of or relating to any engagement shall not exceed the greater of: (A) the total fees actually paid by Client in the twelve (12) month period immediately preceding the event giving rise to the claim; or (B) twenty-five thousand dollars ($25,000).

15.2 No Consequential Damages

In no event shall either party be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or reputational harm, regardless of the theory of liability.

15.3 Exceptions

The consequential damages exclusion does not apply to: (a) Client's obligation to pay fees; or (b) either party's gross negligence or willful misconduct.

15.4 Force Majeure

Company is not liable for delays or failures caused by events beyond our reasonable control, including acts of God, pandemic, government restrictions, power or internet failures, third-party cloud infrastructure failures (including Vercel, Supabase, AWS, and Google Cloud), third-party API failures (including Anthropic, OpenAI, and Stripe), and cyberattacks against third-party infrastructure.

16. Confidentiality

Each party shall hold the other party's non-public, confidential information in strict confidence and use it only for purposes of the engagement. Confidentiality obligations survive expiration or termination of any agreement for two (2) years; trade secret obligations continue indefinitely.

17. Data and Privacy

Company's collection and use of personal data submitted through the Site is governed by our Privacy Policy, incorporated into these Terms by reference. For client engagements, the data protection terms in the executed MSA (and any applicable Data Processing Agreement) govern. Company is not a HIPAA Business Associate and does not handle Protected Health Information.

18. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, members, employees, and agents from and against any third-party claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) your materials, including any claim that your materials infringe a third party's rights; (b) your use of Deliverables in a manner not authorized by the applicable agreement; (c) your failure to obtain necessary consents for data processed through the services; or (d) your breach of these Terms or any executed agreement.

19. Dispute Resolution

19.1 Good-Faith Negotiation

The parties shall attempt to resolve any dispute through good-faith negotiation between senior representatives. If not resolved within fifteen (15) business days of written notice, either party may proceed to mediation.

19.2 Mediation Before Litigation

Before initiating litigation, the parties shall submit the dispute to non-binding mediation administered by a mutually agreed mediator in San Diego County, California. Mediator fees are shared equally. If mediation does not resolve the dispute within thirty (30) calendar days of the mediator's appointment, either party may proceed to litigation.

19.3 Governing Law

These Terms and any engagement with Company are governed by the laws of the State of California, without regard to conflict-of-laws principles.

19.4 Jurisdiction and Venue

Any legal action shall be brought exclusively in the state or federal courts located in San Diego County, California. Each party irrevocably consents to personal jurisdiction and venue in those courts.

19.5 Attorneys' Fees

The prevailing party in any legal action to enforce these Terms or any agreement is entitled to recover reasonable attorneys' fees and costs.

20. Term and Termination

20.1 Project Engagements

Fixed-scope engagements (site builds) are governed by the applicable SOW and terminate upon delivery of Deliverables and receipt of full payment.

20.2 Monthly Care Termination

Either party may terminate Monthly Care with thirty (30) calendar days' prior written notice. Client remains responsible for the current billing cycle fee upon termination.

20.3 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches and fails to cure within ten (10) business days of written notice specifying the breach, or becomes insolvent or files for bankruptcy.

20.4 Effect of Termination

Upon termination: (a) Client receives all Deliverables for which full payment has been received; (b) each party returns or destroys the other's confidential information; (c) Company provides reasonable transition assistance for fifteen (15) business days; and (d) Client pays all fees due for services performed through the date of termination.

20.5 Refunds

If Company terminates for convenience prior to SOW completion, Company refunds any prepaid fees for services not yet performed. If Client terminates for convenience during a fixed-scope SOW, Client pays for all services performed through the termination date; no refund is due for work already completed.

21. General

21.1 Entire Agreement

For actual project engagements, the executed MSA and SOW constitute the entire agreement and supersede all prior discussions, proposals, and communications. These Terms govern website use and supplement the MSA/SOW.

21.2 Amendments

Company may update these Terms at any time. Changes are effective upon posting to the Site with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated Terms. Changes to an executed MSA or SOW require written amendment signed by both parties.

21.3 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force.

21.4 No Waiver

Failure to enforce any provision is not a waiver of the right to enforce it in the future.

21.5 Independent Contractor

Company is an independent contractor. Nothing in these Terms creates an employment, agency, joint venture, or partnership relationship.

21.6 No Assignment

You may not assign or transfer any rights or obligations under these Terms without Company's prior written consent. Company may assign in connection with a merger, acquisition, or sale of all or substantially all of its assets.

21.7 Survival

Sections 11 (Intellectual Property), 12 (No Guarantee of Results), 15 (Limitation of Liability), 16 (Confidentiality), 18 (Indemnification), 19 (Dispute Resolution), and 21 (General) survive expiration or termination of any engagement.

22. Contact

TheGoodSite.co — A service of The AI Shop

[email protected] · [email protected]

930 Via Mil Cumbres, Unit 57, Solana Beach, CA 92075

For legal notices related to an active engagement, use the notice procedures in your executed MSA.

These Terms and Conditions are a document of The AI Shop and do not constitute legal advice. Clients with engagements exceeding $10,000 or involving complex IP matters are encouraged to consult independent legal counsel.